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ETAX-20039 : tidak ditemukan faktur yang akan diganti

saya dapat faktur pajak masukan dari suplayer dengan nominal salah, kemudian saya meminta suplayer saya mengganti dengan nominal yang betul. akhirnya saya terima faktur pajak dengan nominal yang sudah benar.
karena faktur pajak yg pertma ( yg salah ) belum saya input ke aplikasi, saya langsung input faktur pajak yang nominalnya sudah sesuai, tapi kok saat disimpan ada notif eror ETAX-20039″ tidak ditemukan faktur yang akan diganti”

atau salah yang cara penginputannya salah?
mohon infonya 🙂
thanks

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7 Answers

Anda mesti menginputkan FP normalnya dulu rekan…baru kemudian input versi penggantinya…

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kemarin saya telpon ke KPP disarankan seperti itu pak, kemudian saya coba, tapi pada saat saya input faktur pajak yang pertama juga muncul notif yang sama, kan inputnya tetap di menu FAKTUR – PAJAK MASUKAN – ADMINISTRASI FAKTUR, iya bukan pak?

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iya benar tetap di menu itu..ketika yang diinput faktur normalnya..logika saya nggak akan muncul notif “tidak ditemukan faktur yang akan diganti” sebab yang diinput kan FP normal..(dulu) setelah sukses dan diupload baru menyusul input dan upload FP penggantinya.

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ini tetap muncul loh pak 🙁
sudah coba keluar dari aplikasi trus login lagi
bahkan restat komputer
tetep pas input faktur normalnya ada notif seperti itu, gimana ya?

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Wah..mohon maaf rekan belum bisa bantu lebih jauh..saran saya segera tembuskan ke kring pajak di (021) 1500200 agar bisa segera difollow up Kantor Pusat DJP rekan

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Aku juga punya masalah yang sama…, dan dapat solusinya…, Caranya: Faktur Pajak Normalnya (yang slah) diinput dan diupload (approve) setelah approve (Approval Sukses) baru input faktur pajak pengganti yang kesalahannya sudah diperbaiki yang nomor SFP yang awalannya 011… Selamat mencoba.

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pagi rekan,
ini saya dapat masalah yg sama , tapi saya uda upload FP yg uda status Aproval, tapi cari menu “Faktur Penggantinya kok gk ada ya?

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